How We Help

All the help you need

We understand that taking a young group away is a big responsibility! We’ve fine-tuned how we help educators for over 30 years to make sure we support you every step of the way.

From advice on how to complete your health and safety paperwork, financial protection and 24-hour phone support, to promotional tools and the deals you need to bring your trip in on budget – we have the expertise to make your tour safe and successful.

Unrivalled financial security

Travelbound offers groups the financial protection they deserve.

As well as being a member of the Federation of Tour Operators (FTO), all of our tours are fully bonded by ABTA and ATOL, protecting your group against unforeseen events.

Reliable insurance

We offer comprehensive travel insurance that includes £5,000,000 party leader liability insurance. It is specifically designed for student trips matching most LEA requirements.

Health and safety first

We take the health and safety of our educational trips very seriously, and auditing processes are used for all our excursions, accommodation and transport services.

We’re a full member of the School Travel Forum (STF), externally audited each year to demonstrate good practice and safety.

Help with the paperwork

As well as help with the booking process, our Toolkit system gives you access to all essential information in one secure, online place.

We can also give you advice on how to complete your specific risk assessments and health and safety paperwork. This will include any required by your local authority or governing body.

Expert support

When booking a tour, you’ll be assigned a dedicated Tour Co-ordinator who is there to discuss the details of your trip.

Most Travelbound staff are seasoned travellers, are fluent in more than one language and have expertise in one or more subject fields.

Round-the-clock help

You’ll have direct access to 24-hour support, constantly staffed by our team of professionals.

Resources include full emergency procedures and access to senior management, along with the most up-to-date information whenever it’s needed.

Promoting your tour

We provide promotional tools to drum up registrations for your trip. This includes downloadable posters, PowerPoint presentations, sample letters and our Travelbound Toolkit.

Package Travel and Linked Travel Arrangements Regulations

The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations. Therefore, you will benefit from all EU rights applying to packages. We will be fully responsible for the proper performance of the package as a whole.

Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent.

More information on key rights under the Package Travel and Linked Travel Arrangements Regulations 2018 can be found on our terms and conditions page.

Foreign Commonwealth Office

For the latest travel advice please visit https://www.gov.uk/foreign-travel-advice